Garments Supplied by Customer:
There is a different between the garments we sell and retail garments. The products we sell are speciifically manufacturerd for the purpose of being branded on. Customers supplied garments are decorated AT THE CUSTOMER'S OWN RISK Bodimasta Promotions cannot control and are not familiar with the garments material supplied by the customer. There is always the unknown factor when printing on unfamiliar products. For example, there could be gases in the material that are released when going through our dryer that cause the ink colour to change or distorted. The dye on your supplied garments can cause the print to change colours, etc.
If you agree for Bodimasta Promotions to print on your supplied garments, you will be releasing us from liability if something were to go wrong. No refunds/replacements of any kind will be given on order where the customer supplies garments.
Due to the misuse/abuse of our sample policy over the years, we no longer are sending out free samples. We recommend that you browse through our website, obtain all relevant pricing and product details before requesting for samples. If you are happy with the quote and would like to proceed with the order, but would like to feel the qualtiy of the item, we would be happy to arrange samples for you.
1. Sample must be purchased at the quoted price, plus relevant freight cost
2. Samples may be returned for a credit or can be use as part of your order, but not a refund, however credit is not applied to freight cost.
3. Multiple samples from different clothing brands has a handling and delivery fee of $17.00 + gst.
Branding can be decorated in a number of different ways and each has different artwork requirements. We prefer quality artwork for decorating to give you the best result. Artwork comes in a variety of electronic file: from EPS or Ai files. Artwork means a digital file from which we can produce a printing templates. It does not mean previously printed copies of business cards, letter heads or other stationery.
Files We Accept for the Following Branding: EPS or AI files, however not all decoration processes will require these files. Embroidery, we accept any file type, JPEG, TIFF, PDF, Word Doc and of course EPS or AI files.
If you are unable to provide artwork in the format required, we have facility to re-draw files that are not suitable to work with, just supply us your sketches, drawings samples. Additional charges will apply for this service..
Embroidery & Film/Template Screens Charge: imposed by Bodimasta Promotions is an administrative charge to cover the cost of production of films/templates for printing or digitizing set-up for embroidery, and does not give the purchaser ownership of any film positives/artwork or production materials used on the job. Payment does not constitute the purchase of printing screens or digitized file, etc. We will beat any branding quote.
All artwork layout will be emailed to you for approval before job commences, first two visual layouts are free, $35.00 per layout thereafter.
Care for Branding Garments
1. Do not put in dryer
2. Do not wash in bleach
3. Turn garments inside out when washing
*We will beat any genuine written quote on Garments & Branding.