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Ordering is easy!
Let’s face it, ordering promotional products is not likely
to be the most important thing you do each day. That’s OK, because
it is the most important thing we do all day! Whether you order over the
web or over the phone (we're happy to work with you either way!), your
order is cared for by a team of people who will make sure we get every
detail right - and they really know promotional products. Plus, you’ll
always see an e-proof or faxed proof of your order so you can rest assured
that everything is exactly as you’d like it to be - before we produce
anything. It really is the easiest way to order promotional products!
We will not accept phone orders, due to possibility of error.
Orders can be placed by email, fax or post.
When placing your order or enquiry
1. provide the catalogue name, & product style code
2. number of units you are ordering
3. specify screen printing or embroidering
4. number of print colours (1, 2, 3, 4, 5 etc.)
5. email your enquiry to jodie@bodimasta.com.au
Trading Terms
For all new accounts, our payment terms is COD for the first (6) transactions.
Upon receipt of payment, goods will be dispatched.
Accounts ordering less than $10,000 Per Annual payment terms is COD.
Orders in excess of $10,000 - a 50% deposit is require upon order, balance
is to be paid on delivery.
After a trading account has been established, all goods are sold subject
to being paid within 30 days from statement.
Payment terms on Specials and Discounts is COD before order is despatch.
We accept Cheque, EFT, Visa or Master Card (1.5% surcharge)
Return Policy
We pride ourselves on quality products. In the unlikely event of a claim,
all claims must be in writing and received within 14 days from receiving
product. Returns will only be accepted on faulty product that does not
match product ordered. In the order process you will approved artwork
before we begin manufacturing. A change of mind after this does not constitute
grounds for returning product. Faulty goods must be returned for inspection
before a refund or replacement of stock will be issued.
Delivery
For customers within Australia, we use Australia Post, Startrack Express,
Fastway Couriers, and Courier Australia. The cost of the most appropriate
service will be added to your quote.
GST
Our price is exclusive of GST. 10% GST will be added to the total
of your invoice, including freight and setup cost.
Promotional
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